Rehabilitation, Reintegration, Recovery
Information, Advocacy, Education,
Community Resource and Reference,
Training and Promotion in the Lone Star
State and Globally
Texas Resources
State Mental Health Agency
For more information about admission, care, treatment, release, and
patient follow-up in public or private psychiatric residential facilities, contact
your State mental health agency:
Albert Hawkins, Executive Director
Health & Human Services Commission
4900 N. Lamar Blvd
Austin, TX 78751-2316
Phone: 512-424-6500
Toll-Free: 800-252-8263
Local Referral Information Line: 211 (Statewide)
TDD: 512-424-6597
Fax: 512-438-3548
Internet: www.hhsc.state.tx.us
Spanish language assistance available
State Substance Abuse Agency
Contact your State substance abuse agency for information about
treatment and care of substance abuse disorders:
Texas Commission on Alcohol and Drug Abuse
909 W. 54th Street
Austin, TX 78758
Phone: 512-206-5000
Toll-free: 866-378-8440
E-mail: contact@tcada.state.tx.us
Internet: www.tcada.state.tx.us
State Protection and Advocacy Agency
Each State has a protection and advocacy agency that receives funding
from the Federal Center for Mental Health Services. Agencies are mandated
to protect and advocate for the rights of people with mental illnesses and
to investigate reports of abuse and neglect in facilities that care for or treat
individuals with mental illnesses. These facilities, which may be public or
private, include hospitals, nursing homes, community facilities, board and
care homes, homeless shelters, jails, and prisons. Agencies provide
advocacy services or conduct investigations to address issues that arise
during transportation or admission to such facilities, during residency in
them, or within 90 days after discharge from them. Contact:
Advocacy, Inc.
7800 Shoal Creek Boulevard, Suite 171- E
Austin, TX 78757-1024
Phone: 512-454-4816 (TDD)
Toll-free: 800-252-9108
Fax: 512-323-0902
E-mail: infoai@advocacyinc.org
Internet: www.advocacyinc.org
Spanish language assistance available
Family Support
The Center for Mental Health Services awards grants to statewide, family-
run networks to provide support and information to families of children and
adolescents with serious emotional, behavioral, or mental disorders. For
more information, contact:
Patti Derr, Executive Director
Texas Federation of Families for Children's Mental Health
7800 Shoal Creek Road, Suite 243-S
Austin, TX 78752-1204
Phone: 512-407-8844
Toll-free: 866-893-3264
Fax: 512-407-8266
E-mail: info@txffcmh.org
Internet: www.txffcmh.org
Centers for Medicare and Medicaid Services (CMS)
The Centers for Medicare and Medicaid Services, which are part of the
Department of Health and Human Services, investigate some complaints
about treatment facilities that receive Medicare and Medicaid funding. For
further information at the national level, contact:
Centers for Medicare and Medicaid Services
7500 Security Boulevard
Baltimore, MD 21244-1850
Phone: 410-786-3000
Toll-free: 877-267-2323
TDD: 866-226-1819
E-mail: question@cms.gov
Internet: www.CMS.gov
You may also share your concerns with staff at the Centers for Medicare
and Medicaid Services office in your area, which is Region 6. The regional
office address and telephone number are:
Dallas Regional Office
Centers for Medicare and Medicaid Services
1301 Young Street, Suite 714
Dallas, TX 75202
Phone: 214-767-6423
Fax: 214-767-6400
Internet: www.CMS.gov/RegionalOffices/07_RO6.asp
Advocacy Organizations
Local chapters of Mental Health America (formerly the National Mental
Health Association) have information about community services and engage
in national and State level advocacy. For more information about the
association, write or call:
Mental Health America of Texas
1210 San Antonio Street, Suite 200
Austin, TX 78701
Phone: 512-454-3706
Fax: 512-454-3725
E-mail: lynn@mhatexas.org
Internet: www.mhatexas.org
The National Alliance on Mental Illness maintains a helpline for information
on mental illnesses and referrals to local groups. The local self-help groups
have support and advocacy components and offer education and
information about community services for families and individuals. For
information about the Alliance's affiliates and activities in your State,
contact:
NAMI Texas
Fountain Park Plaza III
2800 S. I-35, Suite 140
Austin, TX 78704
Phone: 512-693-2000
Toll-free: 800-633-3760
Fax: 512-693-8000
E-mail: rpeyson@namitexas.org
Internet: www.namitexas.org
Statewide consumer organizations are run by and for consumers of mental
health services and promote consumer empowerment. These organizations
provide information about mental health and other support services at the
State level and are active in addressing and advocating for mental health
system issues. For information about consumer activities in your area,
contact:
Texas Department of State Health Services
Consumer Rights for Mental Health Services
1100 West 49th Street
Austin, TX 78756
Phone: 512-206-5760
Toll-free: 800-252-8154
TDD: 800-735-2989
Fax: 512-206-5770
E-mail: customer.service@dshs.state.tx.us
Internet: www.dshs.state.tx.us/mhservices/MHConsumerRights.
shtm
Texas Mental Health Consumers
608 Morrow Street, Suite 103
Austin, TX 78752
Phone: 512-451-3191
Toll-free: 800-860-6057
Fax: 512-451-8302
E-mail: tmhc@tmhc.org
Internet: www.tmhc.org
The National Mental Health Consumers' Self-Help Clearinghouse, funded
partly by the Center for Mental Health Services, promotes and helps to
develop consumer-run self-help groups across the country. Technical
assistance and materials are available on such topics as organizing groups,
fundraising, leadership development, incorporating, public relations,
advocacy, and networking. For more information, contact:
The National Mental Health Consumers' Self-Help
Clearinghouse
1211 Chestnut Street, Suite 1207
Philadelphia, PA 19107
Phone: 215-751-1810
Toll-free: 800-553-4KEY (539)
Fax: 215-636-6312
E-mail: info@mhselfhelp.org
Internet: www.mhselfhelp.org
The National Empowerment Center is a Technical Assistance Center run by
mental health consumers/survivors. The Center's mission is to carry a
message of recovery, empowerment, hope and healing to people who have
been diagnosed with mental illness. The Center provides information and
referrals to consumer/survivor resources nationwide and offers technical
assistance to individuals and groups involved in consumer empowerment
activities. The Center distributes recovery-related publications and
sponsors education and training activities. For information on
consumer/survivor activities in your area, contact:
The National Empowerment Center
599 Canal Street
Lawrence, MA 01840
Phone: 978-685-1494
Toll-free: 800-769-3728
Fax: 978-681-6426
E-mail: info4@power2u.org
Internet:www.power2u.org
The Consumer Organization & Networking Technical
Assistance Center (CONTAC), funded by the Center for Mental Health
Services, is a resource center for consumers/survivors and consumer-run
organizations across the United States. Services and products include
informational materials; on-site training and skill-building curricula;
electronic and other communication capabilities; networking and
customized activities promoting self-help, recovery, leadership, business
management, and empowerment. For more information contact:
Consumer Organization & Networking Technical Assistance Center (CONTAC)
P.O. Box 11000
Charleston, WV 25339
Phone: 304-345-7312
Toll-free: 888-825-TECH (8324)
Fax: 304-345-7303
E-mail: usacontac@contac.org
Internet: www.contac.org
Other Sources of Information
There are many sources of information that you can tap. Your area mental
health authority, which is generally a part of the local government, may be
useful. Other branches of your city or county government also may be able
to help. For example, the education office might have information about
help for children, and the agency for the aging might know about services
for senior citizens. In addition, your family physician or area hospital may be
able to make referrals. For legal advice, contact your local bar association
or go to www.findlegalhelp.org. Also, your local library and telephone
yellow pages may have resource lists for sources of help in your community.
The Texas Department of Mental Health and Mental Retardation (TDMHMR),
which was created in 1965, ceased operations on Sept. 1, 2004. The
department has worked to improve the quality and efficiency of public and
private services and supports for Texans with mental illnesses and with
mental retardation so that they can increase their opportunities and
abilities to lead lives of dignity and independence.
Health and Human Services Commission (HHSC);
Department of Aging and Disability Services (DADS);
Department of Assistive and Rehabilitative Services (DARS);
Department of Family and Protective Services (DFPS); and
Department of State Health Services (DSHS).
Texas Transformation Mental Health Services
SAMHSA National Mental Health Information Center
The Long Term Impact of a Traumatic Event: What to Expect in Your
Personal, Family, Work and Financial Life
Age-Specific Interventions at Home for Children in Trauma: From Pre-School
to Adolescence
After Disaster: Tips for Teens
American Academy of Child and Adolescent Psychiatry
Katrina Disaster Response Information for Families and Caregivers —
Articles in Engish and Spanish on children and trauma.
American Psychological Association
Managing Traumatic Stress: After Hurricane Katrina
NYU Child Study Center: Changing the Face of Child Mental Health.
The Mental Health Aftermath of Hurricane Katrina: How Can We Help
Children get Back on Their Feet?
Helping Children Cope with the Effects of Hurricane Katrina: Tips for Parents
and Other Caregivers
The Psychological Effects of Hurricane Katrina for Child and Adolescent
Survivors
Television Viewing of the Katrina Disaster will have Psychological Effects on
Children around the Country (pdf)
Talking to Kids about Natural Disasters
National Association of School Psychologists
Coping with Crisis — Helping Children With Special Needs: Tips for School
Personnel and Parents
National Center for Post-Traumatic Stress Disorder (PTSD)
PTSD and Problems with Alcohol Use
When Terrible Things Happen — What you may experience, What helps,
What doesn't help (pdf)
Connecting with Others: Giving Support (pdf)
Connecting with Others: Seeking Support (pdf)
Other NCPTSD Disaster Resources
American Psychiatric Association
Suicide risk elevated after traumatic events, even in partial PTSD
National Child Traumatic Stress Network
Parent Guidelines for Helping Children after a Hurricane (pdf)
National Institute of Mental Health
Frequently Asked Questions About Suicide
American Association of Suicidology
Understanding and Helping the Suicidal Individual (pdf)
Tenga Cuidado con las Advertencias (pdf)
Information for Evacuees
U.S. Department of Health and Human Services
Tips for Survivors of a Traumatic Event: Managing Your Stress During a
Disaster (pdf)
National Mental Health Association — Handouts for coping with tragedy
after Hurricane Katrina Surviving Sudden Loss
Dealing With Stress
Helping Children Cope
Coping With Evacuation
Association of Traumatic Stress Specialists Trauma Tips
Common Reactions to Trauma
Centers for Disease Control and Prevention (CDC)
Suicide Prevention and National Crisis Hotline Information (pdf)
National Association of School Psychologists
Save a Friend: Tips for Teens to Prevent Suicide
Texas Department of State Health Services
Hurricane Katrina Suicide Prevention and Intervention Information (Word)
Suicide: What Should I Know? for Teens (Word)
Suicide: What a Parent Should Know (Word)
Families and Friends of Persons With a Mental Illness & Substance Use
Disorder (Word)
Information for Teachers
SAMHSA National Mental Health Information Center — Tips for Talking About
Traumatic Events After a Disaster: A Guide for Parents and Teachers.
Explains how preschool age, early childhood, and adolescent children may
respond to terrorist events or natural disasters. The link is intended for
parents and teachers to be informed, recognize problems, and respond
appropriately to the needs of children.
Questions to Help Children Talk About a Disaster. Provides examples of
"open-ended" questions to encourage children to talk about their feelings
and experiences following a disaster.
When Talking Doesn't Help: Other Ways to Help Children Express Their
Feelings Following a Disaster. Provides ideas for helping children express
themselves in ways other than talking to help them through the recovery
process following a disaster.
The Role of Culture in Helping Children Recover from a Disaster. Offers
words of advice and guidance for teachers helping children from diverse
cultural and ethnic backgrounds through the recovery process following a
disaster.
Tips for Teachers in Time of Disaster: Taking Care of Yourselves and Each
Other. Teachers directly deal with children's reactions to disaster. They may
also be impacted by the disaster. It is extremely important to recognize for
them to recognize that, like children, they are under particular stress and
vulnerable to "burnout". This facts sheet provides helpful hints on how to
stay mentally healthy.
Other SAMSA Publications on Mental Health & Disaster Issues
NYU Child Study Center: Changing the Face of Child Mental Health
Children's Responses to Hurricane Katrina: Tips for Schools and Teachers
National Association of School Psychologists
Coping with Crisis — Helping Children With Special Needs: Tips for School
Personnel and Parents
Times of Tragedy: Preventing Suicide in Troubled Children and Youths, Part
I and Part II
National Child Traumatic Stress Network
Teacher Guidelines for Helping Students after a Hurricane
National Center for Post-Traumatic Stress Disorder
Tips for Helping Preschool-Age Children After Disasters
Tips for Helping School-Age Children After Disasters
Tips for Helping Adolescents After Disasters
Other NCPTSD Disaster Resources
Information for First Responders and Volunteers
National Mental Health Association — Handouts for coping with tragedy
after Hurricane Katrina
Coping Strategies for Staff and Volunteers
SAMHSA National Mental Health Information Center Tips for
Talking About Traumatic Events
Developing Cultural Competence in Disaster Mental Health Programs.
Designed to supplement information already available through CMHS,
SAMHSA, and other sources, Developing Cultural Competence in Disaster
Mental Health Programs highlights important common issues relating to
cultural competence and to disaster mental health. Disaster mental health
providers and workers can use and adapt the guidelines set forth in this
document to meet the unique characteristics of individuals and communities
affected directly or indirectly by a full range of natural and human-made
disasters.
Disaster Counseling. Disaster counseling involves both listening and
guiding. Survivors typically benefit from both talking about their disaster
experiences and being assisted with problem-solving and referral to
resources. The following section provides "nuts-and-bolts" suggestions for
workers.
Disaster Mental Health: Crisis Counseling Programs for the Rural
Community. The Emergency Services and Disaster Relief Branch (ESDRB) of
the Center for Mental Health Services (CMHS) works in partnership with the
Federal Emergency Management Agency in overseeing national efforts to
provide emergency mental health services to survivors of Presidentially
declared disasters.
Field Manual for Mental Health and Human Service Workers in Major
Disasters. For mental health workers and other human service providers
who assist survivors following a disaster. This pocket reference provides
the basics of disaster mental health, with numerous specific and practical
suggestions for workers.
Self-Care Tips for Emergency & Disaster Response Workers. Provides
suggestions for those who are at the scene. It outlines facts, indicators of
stress, and stress management strategies.
Stress Prevention and Management Approaches For Rescue Workers in the
Aftermath of Terrorist Acts. This fact sheet provides information for rescue
workers on recovering from working at the site of terrorist acts. It also
provides a hotline for more information.
Training Manual for Mental Health and Human Service Workers in Major
Disasters. This training manual explains how survivors respond to and
recover from disasters and highlights the importance of tailoring disaster
response to individual communities and populations. Intended for use by
instructors, it describes effective interventions for responding to disasters
and strategies for stress prevention and management among mental
health and human service workers.
Other SAMSA Publications on Mental Health & Disaster Issues
National Center for Post-Traumatic Stress Disorder
Psychological First Aid Field Operations Guide
Overview of Psychological First Aid Field Operations Guide
Appendices for Psychological First Aid Field Operations Guide
Provider Self Care
Fact Sheets
Mental-Health Intervention for Disasters
Coping with PTSD and Recommended Lifestyle Changes for PTSD Patients
Effects of Traumatic Stress in a Disaster Situation
PTSD in Children and Adolescents
Suicide Prevention Information
General
American Association of Suicidology
Understanding and Helping the Suicidal Individual
Tenga Cuidado con las Advertencias
National Institute of Mental Health
American Psychiatric Association
Suicide risk elevated after traumatic events, even in partial PTSD
Evacuees
Texas Department of State Health Services
Hurricane Katrina Suicide Prevention and Intervention Information (Word)
Suicide: What Should I Know? for Teens
Suicide: What a Parent Should Know
Families and Friends of Persons With a Mental Illness & Substance Use
Disorder
National Association of School Psychologists
Save a Friend: Tips for Teens to Prevent Suicide
U.S. Department of Health and Human Services
Tips for Survivors of a Traumatic Event: Managing Your Stress During a
Disaster
Centers for Disease Control and Prevention (CDC)
Suicide Prevention and National Crisis Hotline Information
Teachers
National Association of School Psychologists
Times of Tragedy: Preventing Suicide in Troubled Children and Youths, Part
I and Part II
For More Information
Suicide Prevention Resource Center — Provides prevention support,
training, and information
Jason Foundation — Provides information, tools, and resources about youth
suicide to students, educators/youth workers, and parents.
American Foundation for Suicide Prevention — Dedicated to preventing
suicide through research and education.
Suicide Prevention Action Network USA — Organization that works to
prevent suicide through public education and awareness, community action
and federal, state and local grassroots advocacy.
Stress and Substance Abuse
National Center for Post-Traumatic Stress Disorder (PTSD)
PTSD and Problems with Alcohol Use
National Institute on Drug Abuse
NIDA Community Drug Alert Bulletin - Stress & Substance Abuse
u s p r a
services
t e x a s l o n e s t a r