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Texas Resources

State Mental Health Agency

For more information about admission, care, treatment, release, and patient follow-
up in public or private psychiatric residential facilities, contact your State mental
health agency:

Albert Hawkins, Executive Director
Health & Human Services Commission
4900 N. Lamar Blvd
Austin, TX 78751-2316
Phone: 512-424-6500
Toll-Free: 800-252-8263
Local Referral Information Line: 211 (Statewide)
TDD: 512-424-6597
Fax: 512-438-3548
Internet: www.
hhsc.state.tx.us

Spanish language assistance available

State Substance Abuse Agency
Contact your State substance abuse agency for information about treatment and
care of substance abuse disorders:

Texas Commission on Alcohol and Drug Abuse
909 W. 54th Street
Austin, TX 78758
Phone: 512-206-5000
Toll-free: 866-378-8440
E-mail: contact@tcada.state.tx.us
Internet:
www.tcada.state.tx.us

State Protection and Advocacy Agency

Each State has a protection and advocacy agency that receives funding from the
Federal Center for Mental Health Services. Agencies are mandated to protect and
advocate for the rights of people with mental illnesses and to investigate reports of
abuse and neglect in facilities that care for or treat individuals with mental illnesses.
These facilities, which may be public or private, include hospitals, nursing homes,
community facilities, board and care homes, homeless shelters, jails, and prisons.
Agencies provide advocacy services or conduct investigations to address issues that
arise during transportation or admission to such facilities, during residency in them,
or within 90 days after discharge from them. Contact:

Advocacy, Inc.
7800 Shoal Creek Boulevard, Suite 171- E
Austin, TX 78757-1024
Phone: 512-454-4816 (TDD)
Toll-free: 800-252-9108
Fax: 512-323-0902
E-mail: infoai@advocacyinc.org
Internet:
www.advocacyinc.org

Spanish language assistance available

Family Support
The Center for Mental Health Services awards grants to statewide, family-run
networks to provide support and information to families of children and adolescents
with serious emotional, behavioral, or mental disorders. For more information,
contact:

Patti Derr, Executive Director
Texas Federation of Families for Children's Mental Health
7800 Shoal Creek Road, Suite 243-S
Austin, TX 78752-1204
Phone: 512-407-8844
Toll-free: 866-893-3264
Fax: 512-407-8266
E-mail: info@txffcmh.org
Internet:
www.txffcmh.org

Centers for Medicare and Medicaid Services (CMS)
The Centers for Medicare and Medicaid Services, which are part of the Department
of Health and Human Services, investigate some complaints about treatment
facilities that receive Medicare and Medicaid funding. For further information at the
national level, contact:

Centers for Medicare and Medicaid Services
7500 Security Boulevard
Baltimore, MD 21244-1850
Phone: 410-786-3000
Toll-free: 877-267-2323
TDD: 866-226-1819
E-mail: question@cms.gov
Internet:
www.CMS.gov

You may also share your concerns with staff at the Centers for Medicare and
Medicaid Services office in your area, which is Region 6. The regional office
address and telephone number are:

Dallas Regional Office
Centers for Medicare and Medicaid Services
1301 Young Street, Suite 714
Dallas, TX 75202
Phone: 214-767-6423
Fax: 214-767-6400
Internet: www.CMS.gov/RegionalOffices/07_RO6.asp

Advocacy Organizations
Local chapters of Mental Health America (formerly the National Mental Health
Association) have information about community services and engage in national and
State level advocacy. For more information about the association, write or call:

Mental Health America of Texas
1210 San Antonio Street, Suite 200
Austin, TX  78701
Phone: 512-454-3706
Fax: 512-454-3725
E-mail: lynn@mhatexas.org
Internet:
www.mhatexas.org

The National Alliance on Mental Illness maintains a helpline for information on
mental illnesses and referrals to local groups. The local self-help groups have
support and advocacy components and offer education and information about
community services for families and individuals. For information about the
Alliance's affiliates and activities in your State, contact:

NAMI Texas
Fountain Park Plaza III
2800 S. I-35, Suite 140
Austin, TX 78704
Phone: 512-693-2000
Toll-free: 800-633-3760
Fax: 512-693-8000
E-mail: rpeyson@namitexas.org
Internet:
www.namitexas.org

Statewide consumer organizations are run by and for consumers of mental health
services and promote consumer empowerment. These organizations provide
information about mental health and other support services at the State level and are
active in addressing and advocating for mental health system issues. For
information about consumer activities in your area, contact:

Texas Department of State Health Services
Consumer Rights for Mental Health Services
1100 West 49th Street
Austin, TX 78756
Phone: 512-206-5760
Toll-free: 800-252-8154
TDD: 800-735-2989
Fax: 512-206-5770
E-mail: customer.service@dshs.state.tx.us
Internet:
www.dshs.state.tx.us/mhservices/MHConsumerRights.shtm

Texas Mental Health Consumers
608 Morrow Street, Suite 103
Austin, TX 78752
Phone: 512-451-3191
Toll-free: 800-860-6057
Fax: 512-451-8302
E-mail: tmhc@tmhc.org
Internet:
www.tmhc.org

The National Mental Health Consumers' Self-Help Clearinghouse, funded partly by
the Center for Mental Health Services, promotes and helps to develop consumer-run
self-help groups across the country. Technical assistance and materials are available
on such topics as organizing groups, fundraising, leadership development,
incorporating, public relations, advocacy, and networking. For more information,
contact:

The National Mental Health Consumers' Self-Help Clearinghouse
1211 Chestnut Street, Suite 1207
Philadelphia, PA 19107
Phone: 215-751-1810
Toll-free: 800-553-4KEY (539)
Fax: 215-636-6312
E-mail: info@mhselfhelp.org
Internet:
www.mhselfhelp.org

The National Empowerment Center is a Technical Assistance Center run by mental
health consumers/survivors. The Center's mission is to carry a message of
recovery, empowerment, hope and healing to people who have been diagnosed with
mental illness. The Center provides information and referrals to consumer/survivor
resources nationwide and offers technical assistance to individuals and groups
involved in consumer empowerment activities. The Center distributes recovery-
related publications and sponsors education and training activities. For information
on consumer/survivor activities in your area, contact:

The National Empowerment Center
599 Canal Street
Lawrence, MA 01840
Phone: 978-685-1494
Toll-free: 800-769-3728
Fax: 978-681-6426
E-mail: info4@power2u.org
Internet:www.power2u.org

The Consumer Organization & Networking Technical Assistance Center
(CONTAC),
funded by the Center for Mental Health Services, is a resource center
for consumers/survivors and consumer-run organizations across the United States.
Services and products include informational materials; on-site training and skill-
building curricula; electronic and other communication capabilities; networking and
customized activities promoting self-help, recovery, leadership, business
management, and empowerment. For more information contact:

Consumer Organization & Networking Technical Assistance Center (CONTAC)
P.O. Box 11000
Charleston, WV 25339
Phone: 304-345-7312
Toll-free: 888-825-TECH (8324)
Fax: 304-345-7303
E-mail: usacontac@contac.org
Internet:
www.contac.org

Other Sources of Information
There are many sources of information that you can tap. Your area mental health
authority, which is generally a part of the local government, may be useful. Other
branches of your city or county government also may be able to help. For example,
the education office might have information about help for children, and the agency
for the aging might know about services for senior citizens. In addition, your family
physician or area hospital may be able to make referrals. For legal advice, contact
your local bar association or go to www.findlegalhelp.org. Also, your local library
and telephone yellow pages may have resource lists for sources of help in your
community.

The Texas Department of Mental Health and Mental Retardation (TDMHMR),
which was created in 1965, ceased operations on Sept. 1, 2004. The department
has worked to improve the quality and efficiency of public and private services and
supports for Texans with mental illnesses and with mental retardation so that they
can increase their opportunities and abilities to lead lives of dignity and
independence.

Health and Human Services Commission (HHSC);

Department of Aging and Disability Services (DADS);

Department of Assistive and Rehabilitative Services (DARS);

Department of Family and Protective Services (DFPS); and

Department of State Health Services (DSHS).

Texas Transformation Mental Health Services

SAMHSA National Mental Health Information Center

The Long Term Impact of a Traumatic Event: What to Expect in Your Personal,
Family, Work and Financial Life

Age-Specific Interventions at Home for Children in Trauma: From Pre-School to
Adolescence

After Disaster: Tips for Teens

American Academy of Child and Adolescent Psychiatry

Katrina Disaster Response Information for Families and Caregivers — Articles in
Engish and Spanish on children and trauma.

American Psychological Association

Managing Traumatic Stress: After Hurricane Katrina

NYU Child Study Center: Changing the Face of Child Mental Health.

The Mental Health Aftermath of Hurricane Katrina: How Can We Help Children get
Back on Their Feet?

Helping Children Cope with the Effects of Hurricane Katrina: Tips for Parents and
Other Caregivers

The Psychological Effects of Hurricane Katrina for Child and Adolescent Survivors

Television Viewing of the Katrina Disaster will have Psychological Effects on
Children around the Country (pdf)

Talking to Kids about Natural Disasters

National Association of School Psychologists

Coping with Crisis — Helping Children With Special Needs: Tips for School
Personnel and Parents

National Center for Post-Traumatic Stress Disorder (PTSD)

PTSD and Problems with Alcohol Use

When Terrible Things Happen — What you may experience, What helps, What
doesn't help (pdf)

Connecting with Others: Giving Support (pdf)

Connecting with Others: Seeking Support (pdf)

Other NCPTSD Disaster Resources

American Psychiatric Association  
Suicide risk elevated after traumatic events, even in partial PTSD


National Child Traumatic Stress Network  
Parent Guidelines for Helping Children after a Hurricane (pdf)


National Institute of Mental Health  
Frequently Asked Questions About Suicide


American Association of Suicidology  
Understanding and Helping the Suicidal Individual (pdf)

Tenga Cuidado con las Advertencias (pdf)  

Information for Evacuees
U.S. Department of Health and Human Services
Tips for Survivors of a Traumatic Event: Managing Your Stress During a Disaster
(pdf)


National Mental Health Association — Handouts for coping with tragedy after
Hurricane Katrina Surviving Sudden Loss

Dealing With Stress

Helping Children Cope

Coping With Evacuation

Association of Traumatic Stress Specialists Trauma Tips

Common Reactions to Trauma

Centers for Disease Control and Prevention (CDC)  
Suicide Prevention and National Crisis Hotline Information (pdf)

National Association of School Psychologists
Save a Friend: Tips for Teens to Prevent Suicide

Texas Department of State Health Services  
Hurricane Katrina Suicide Prevention and Intervention Information (Word)

Suicide: What Should I Know? for Teens (Word)

Suicide: What a Parent Should Know (Word)

Families and Friends of Persons With a Mental Illness & Substance Use Disorder
(Word)

Information for Teachers

SAMHSA National Mental Health Information Center — Tips for Talking About
Traumatic Events After a Disaster: A Guide for Parents and Teachers. Explains
how preschool age, early childhood, and adolescent children may respond to
terrorist events or natural disasters. The link is intended for parents and teachers to
be informed, recognize problems, and respond appropriately to the needs of
children.

Questions to Help Children Talk About a Disaster. Provides examples of "open-
ended" questions to encourage children to talk about their feelings and experiences
following a disaster.

When Talking Doesn't Help: Other Ways to Help Children Express Their Feelings
Following a Disaster. Provides ideas for helping children express themselves in
ways other than talking to help them through the recovery process following a
disaster.

The Role of Culture in Helping Children Recover from a Disaster. Offers words of
advice and guidance for teachers helping children from diverse cultural and ethnic
backgrounds through the recovery process following a disaster.

Tips for Teachers in Time of Disaster: Taking Care of Yourselves and Each Other.
Teachers directly deal with children's reactions to disaster. They may also be
impacted by the disaster. It is extremely important to recognize for them to
recognize that, like children, they are under particular stress and vulnerable to
"burnout". This facts sheet provides helpful hints on how to stay mentally healthy.

Other SAMSA Publications on Mental Health & Disaster Issues


NYU Child Study Center: Changing the Face of Child Mental Health

Children's Responses to Hurricane Katrina: Tips for Schools and Teachers

National Association of School Psychologists

Coping with Crisis — Helping Children With Special Needs: Tips for School
Personnel and Parents

Times of Tragedy: Preventing Suicide in Troubled Children and Youths, Part I and
Part II

National Child Traumatic Stress Network  

Teacher Guidelines for Helping Students after a Hurricane

National Center for Post-Traumatic Stress Disorder  

Tips for Helping Preschool-Age Children After Disasters

Tips for Helping School-Age Children After Disasters

Tips for Helping Adolescents After Disasters

Other NCPTSD Disaster Resources  

Information for First Responders and Volunteers

National Mental Health Association — Handouts for coping with tragedy after
Hurricane Katrina

Coping Strategies for Staff and Volunteers

SAMHSA National Mental Health Information Center Tips for Talking About
Traumatic Events

Developing Cultural Competence in Disaster Mental Health Programs. Designed to
supplement information already available through CMHS, SAMHSA, and other
sources, Developing Cultural Competence in Disaster Mental Health Programs
highlights important common issues relating to cultural competence and to disaster
mental health. Disaster mental health providers and workers can use and adapt the
guidelines set forth in this document to meet the unique characteristics of
individuals and communities affected directly or indirectly by a full range of natural
and human-made disasters.

Disaster Counseling. Disaster counseling involves both listening and guiding.
Survivors typically benefit from both talking about their disaster experiences and
being assisted with problem-solving and referral to resources. The following section
provides "nuts-and-bolts" suggestions for workers.

Disaster Mental Health: Crisis Counseling Programs for the Rural Community. The
Emergency Services and Disaster Relief Branch (ESDRB) of the Center for Mental
Health Services (CMHS) works in partnership with the Federal Emergency
Management Agency in overseeing national efforts to provide emergency mental
health services to survivors of Presidentially declared disasters.

Field Manual for Mental Health and Human Service Workers in Major Disasters. For
mental health workers and other human service providers who assist survivors
following a disaster. This pocket reference provides the basics of disaster mental
health, with numerous specific and practical suggestions for workers.

Self-Care Tips for Emergency & Disaster Response Workers. Provides suggestions
for those who are at the scene. It outlines facts, indicators of stress, and stress
management strategies.

Stress Prevention and Management Approaches For Rescue Workers in the
Aftermath of Terrorist Acts. This fact sheet provides information for rescue
workers on recovering from working at the site of terrorist acts. It also provides a
hotline for more information.

Training Manual for Mental Health and Human Service Workers in Major Disasters.
This training manual explains how survivors respond to and recover from disasters
and highlights the importance of tailoring disaster response to individual
communities and populations. Intended for use by instructors, it describes effective
interventions for responding to disasters and strategies for stress prevention and
management among mental health and human service workers.

Other SAMSA Publications on Mental Health & Disaster Issues

National Center for Post-Traumatic Stress Disorder

Psychological First Aid Field Operations Guide

Overview of Psychological First Aid Field Operations Guide

Appendices for Psychological First Aid Field Operations Guide
Provider Self Care

Fact Sheets

Mental-Health Intervention for Disasters

Coping with PTSD and Recommended Lifestyle Changes for PTSD Patients

Effects of Traumatic Stress in a Disaster Situation

PTSD in Children and Adolescents

Suicide Prevention Information

General

American Association of Suicidology

Understanding and Helping the Suicidal Individual

Tenga Cuidado con las Advertencias

National Institute of Mental Health  

American Psychiatric Association  
Suicide risk elevated after traumatic events, even in partial PTSD

Evacuees

Texas Department of State Health Services  

Hurricane Katrina Suicide Prevention and Intervention Information (Word)

Suicide: What Should I Know? for Teens

Suicide: What a Parent Should Know

Families and Friends of Persons With a Mental Illness & Substance Use Disorder

National Association of School Psychologists
Save a Friend: Tips for Teens to Prevent Suicide

U.S. Department of Health and Human Services

Tips for Survivors of a Traumatic Event: Managing Your Stress During a Disaster

Centers for Disease Control and Prevention (CDC)  
Suicide Prevention and National Crisis Hotline Information

Teachers

National Association of School Psychologists

Times of Tragedy: Preventing Suicide in Troubled Children and Youths, Part I and
Part II

For More Information  

Suicide Prevention Resource Center — Provides prevention support, training, and
information

Jason Foundation — Provides information, tools, and resources about youth suicide
to students, educators/youth workers, and parents.

American Foundation for Suicide Prevention — Dedicated to preventing suicide
through research and education.

Suicide Prevention Action Network USA — Organization that works to prevent
suicide through public education and awareness, community action and federal,
state and local grassroots advocacy.

Stress and Substance Abuse

National Center for Post-Traumatic Stress Disorder (PTSD)

PTSD and Problems with Alcohol Use

National Institute on Drug Abuse  

NIDA Community Drug Alert Bulletin - Stress & Substance Abuse
USPRA Texas

Services