uspra glbt subcommittee & multicultural committee highlights
uspra national multicultural subcommittee 2008
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United States Psychiatric Rehabilitation Association
PRINCIPLES OF MULTICULTURAL
PSYCHIATRIC REHABILITATION SERVICES
Executive Summary

USPRA recognizes the striking disparities in mental health care
documented among racial and ethnic minorities in the USA, and
endorses these ten principles as the foundation for providing effective
culturally competent psychiatric rehabilitation (PSR) services.

Principle 1: PSR practitioners recognize that culture is central, not
peripheral, to recovery, as culture is the context that shapes and defines
all human activity.

Principle 2: PSR practitioners study, understand, acknowledge, and
appreciate their own cultures as a basis for relating to the cultures of
others.

Principle 3: PSR practitioners engage in the ongoing development
cultural competency.

Principle 4: PSR practitioners recognize that thought patterns and
behaviors are influenced by a person’s worldview, ethnicity and culture.

Principle 5: PSR practitioners recognize that discrimination and
oppression exist within society; these take many forms, and are often
based on perceived differences in color, physical characteristics,
language, ethnicity, gender, sexual orientation, class, disability, age,
and/or religion.  PSR practitioners have a role and responsibility to
mitigate the effects of these “isms” and to advocate, not only for access
to opportunities and resources, but also for the elimination of all “isms.”

Principle 6: Practitioners apply the strengths/wellness approach to all
cultures.

Principle 7: PSR practitioners show respect towards others by accepting
cultural preferences for processes and outcomes of rehabilitation and
recovery.

Principle 8: PSR practitioners seek solutions to any problem within
individuals, their families (as relevant), and their cultures.

Principle 9: PSR practitioners provide interventions that are culturally
acceptable to the person receiving services.

Principle 10: PSR practitioners actively promote positive inter-group
relations within and outside of PSR programs and into the larger
community.


United States Psychiatric Rehabilitation Association
PRINCIPLES OF MULTICULTURAL
PSYCHIATRIC REHABILITATION SERVICES

USPRA recognizes the striking disparities in mental health care found for
racial and ethnic minorities in the USA, and endorses these ten principles
as the foundation for providing effective multicultural psychiatric
rehabilitation (PSR) services.

Principle 1: PSR practitioners recognize that culture is central, not
peripheral, to recovery, as culture is the context that shapes and defines
all human activity.

Every individual has a worldview and an ethnicity, as well as a culture.
Culture includes, for example, gender, sexual orientation, level of
ability/disability, age, religion/spirituality and socioeconomic status.
Worldview refers to the essential truths and assumptions on which
interactions with others and reactions to events are based. Worldview
determines a person’s perceptions and understanding of his or her
relation to spirituality, humans, nature and the universe.  Culture is a
predominant force within worldview, shaping behaviors, values, and
institutions. A culturally sensitive PSR practitioner understands and
appreciates that a person’s strengths can be rooted in each person’s
culture, and that differences between people are to be appreciated as
sources of enrichment that can expand the options available to solve
problems. PSR practitioners respect the unique, culturally-defined needs
of all individuals, and believe that diversity within cultures is as important
as diversity between cultures. PSR practitioners also recognize that each
individual is unique and has retained varied aspects of the beliefs,
traditions, and values of his or her culture(s) of origin, although an
individual may or may not accept those beliefs, traditions, and values. In
addition, any individual may have assimilated or acculturated to the
dominant culture to a greater or lesser degree. Factors related to a
person’s country of origin and immigration, and that of his or her family,
impact understanding and acceptance of the dominant culture, whether
that immigration or migration was recent or distant.

Principle 2: PSR practitioners study, understand, acknowledge, and
appreciate their own cultures as a basis for relating to the cultures of
others.

The essence of multiculturalism is the study of one’s own culture and
ethnicity as the basis for understanding and identifying with those from
others. Interpersonal encounters are not “objective” or “value-free” even
when these encounters occur in a therapeutic or rehabilitation
relationship. In many cultures, encounters and experiences influence
simultaneously the mind, body, and spirit, creating both objective and
subjective effects. The insights, suggestions, and approaches offered by
a PSR practitioner arise naturally from the practitioner’s personal beliefs,
values, and social positions.  PSR practitioners need to be aware of their
own worldviews, ethnicities and cultures and how these affect their
approaches to providing rehabilitation and recovery-oriented services.
PSR practitioners may know intellectually about the importance of
preventing their own biases from interfering with their ability to work with
people in recovery. However, PSR practitioners also need to appreciate
their own culture as a basis for forming partnerships with people in
recovery. PSR practitioners also accept that their own identities are
complex and contain aspects of cultures with which they have interacted.  

Principle 3:  PSR practitioners engage in the development of ongoing
cultural competency, in order to increase their awareness and
knowledge, and to develop the skills necessary for appropriate, effective
cross-cultural interventions.  

PSR practitioners need to be committed to learning about problems and
issues that adversely and disproportionately affect the various cultural
groups with whom they work. They must recognize that every human
encounter is a cross-cultural encounter, as no two individuals have
identical experiences and backgrounds. Cultural competency training
provides more than information about individual cultures; it provides
ongoing opportunities for personal exploration and developing self-
awareness. In addition, cultural competency training goes beyond a
focus on providing services to individuals, but considers cultural
competence within supervision, at the program and organizational levels,
and throughout the larger service system.

Principle 4:  PSR practitioners recognize that thought patterns and
behaviors are influenced by a person’s worldview, ethnicity and culture of
which there are many. Each worldview is valid and influences how people
perceive and define problems, perceive and judge the nature of help
given, and develop or support alternative solutions to identified problems.

Individuals who use PSR services are recognized as the drivers of the
rehabilitation process, and choose their own goals. Psychiatric
rehabilitation assessments examine strengths and needs relative to
achievement of those person-centered goals. PSR practitioners routinely
include an exploration of an individual’s worldview as part of the process
of psychiatric rehabilitation, recognizing that this worldview will influence
the selection of personal goals and the commitment to achieving them.  
Any person from a non-mainstream cultural/ethnic group has to be
bicultural to succeed in the mainstream culture, and PSR practitioners
recognize that this bicultural stance, along with demands to acculturate,
creates its own set of mental health issues and identify conflicts. People’s
relationships to their reference group, along with their personal
satisfaction, goals, and comfort need to be considered when they are
making choices influenced by cultural identity, whether that identify be
mono- or multi-cultural.

Principle 5:  PSR practitioners recognize that discrimination and
oppression exist within society; these take many forms, and are often
based on perceived differences in color, physical characteristics,
language, ethnicity, gender, sexual orientation, class, disability, age,
and/or religion.  PSR practitioners have a role and responsibility to
mitigate the effects of discrimination associated with these barriers and to
advocate, not only for access to opportunities and resources, but also for
the elimination of all barriers that promote prejudice and discrimination.

Stigma, rejection, and discrimination must be addressed as rights
violations, as well as barriers to the attainment of health and full
participation in society and community. Every defined population group
and every individual has unique, culturally defined needs and strengths.
PSR practitioners understand that people who use psychiatric
rehabilitation services are usually best served by persons who are part of
or are aware and knowledgeable of that culture, while recognizing that
membership in a particular cultural group does not, in itself, create
competence as a practitioner.  In order to ensure the inclusion of all, PSR
practitioners need to actively engage in their programs people from
diverse backgrounds that reflect the demographics of the community
served.  In addition, it is a moral and ethical obligation of PSR
practitioners to combat discrimination, to advocate for inclusiveness, and
to remove barriers to service use.

Principle 6: Practitioners apply the strengths/wellness approach to all
cultures.

Culturally competent PSR practitioners understand and appreciate that
indiviudals’ strengths are often based in their cultures, and that each
culture has its own values for defining wellness. For many people, culture
can give warmth, security, and a sense of belonging and identity,
although this may not be a universal experience. PSR practitioners seek
understanding of the positive and healthy contributions provided by a
person’s culture(s). PSR practitioners function with the awareness that
people’s dignity is not guaranteed unless the dignity of their culture and
people are preserved.  

Principle 7:  PSR practitioners show respect towards others by accepting
cultural preferences that value process or product, as well as harmony or
achievement. They demonstrate that respect by appreciating cultural
preferences that value relationships and interdependence, in addition to
individuality and independence.

Psychiatric rehabilitation has its origins in a Western humanistic
worldview, based predominantly on American and British culture. Most
mental health service systems in the United States place a great deal of
emphasis on outcomes, especially achievement of independence and
success in role functioning, such as competitive employment. PSR
practitioners recognize that people who use psychiatric rehabilitation
services will have a variety of definitions of what constitutes success,
satisfaction, and recovery. Rather than relying on a single, standardized
set of procedures and outcomes, PSR practitioners help create
processes relevant to the individuals seeking services, and focuses on
goals and outcomes that have meaning for those individuals, their
families (as relevant), and their culture(s).

Principle 8:  PSR practitioners accept that solutions to any problem are to
be sought within individuals, their family (as relevant), and their cultures.
The person using PSR services and his/her family are sources of
expanding the practitioner’s knowledge about that culture, how to
interpret behaviors, and how to integrate these cultural perspectives into
a rehabilitation/recovery plan.  Alternatives identified by service providers
are offered as supplementary or educational, rather than compulsory.

Natural systems (e.g., family, community, church, healers) are the
primary mechanisms of support for many individuals and populations.
Individuals are served in various ways and to varying degrees by their
natural system. To the extent desired by individuals, and accepted by
their culture(s), these natural systems need to be active ingredients in
people’s rehabilitation and recovery.  When desired by the person
receiving PSR services, practitioners start with the person’s “family” as
the primary and preferred point of interventions—with “family” being
defined by that person’s culture (i.e., nuclear, extended, and/or fictive
[chosen]).

Principle 9:  PSR practitioners provide interventions that are culturally
syntonic, and accommodate culturally determined strengths, needs,
beliefs, values, traditions, and behaviors.  

Racial, ethnic, and cultural factors play major roles in the expression of
distress, help-seeking behaviors, and ways of understanding problems
and psychiatric disabilities. PSR programs and practitioners should strive
to conduct all rehabilitation activities in the preferred communication style
and language of consumers, their family members, and/or significant
others. Treatment and rehabilitation modalities often need to be modified
in order to be compatible with other factors, for example: family/group
patterns and structures; communication, cognitive, behavioral, and
learning styles; identity development; perceptions of illness; and help-
seeking behaviors. Informed consent and individual choice also may
require involvement of family members and significant others.

Principle 10:  PSR practitioners are responsible for actively promoting
positive inter-group relations, particularly between the people who attend
their programs and within the larger community.

An important principle of psychiatric rehabilitation is that of integration
into the community. This principle applies not only to assisting individuals
to become integrated into their communities of choice, but also to the
integration of psychiatric rehabilitation programs into the surrounding
communities. Involvement of persons who use PSR services, their
families, significant others, and representatives from all communities
served is needed to foster community integration and maximize access to
services. Involvement in the program should be encouraged from
community members, especially elders, leaders, and representatives of
the diverse groups within the larger social context, while recognizing that
one may need to reach far in order to get the needed expertise.  
Similarly, PSR practitioners should generate mechanisms for their
programs to receive feedback and give back to the communities that
support them.