uspra glbt subcommittee & multicultural committee highlights
uspra national multicultural subcommittee 2009
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United States Psychiatric Rehabilitation Association
PRINCIPLES OF MULTICULTURAL
PSYCHIATRIC REHABILITATION SERVICES
Executive Summary

USPRA recognizes the striking disparities in mental health care documented
among racial and ethnic minorities in the USA, and endorses these ten principles
as the foundation for providing effective culturally competent psychiatric
rehabilitation (PSR) services.

Principle 1: PSR practitioners recognize that culture is central, not peripheral, to
recovery, as culture is the context that shapes and defines all human activity.

Principle 2: PSR practitioners study, understand, acknowledge, and appreciate
their own cultures as a basis for relating to the cultures of others.

Principle 3: PSR practitioners engage in the ongoing development cultural
competency.

Principle 4: PSR practitioners recognize that thought patterns and behaviors are
influenced by a person’s worldview, ethnicity and culture.

Principle 5: PSR practitioners recognize that discrimination and oppression exist
within society; these take many forms, and are often based on perceived
differences in color, physical characteristics, language, ethnicity, gender, sexual
orientation, class, disability, age, and/or religion.  PSR practitioners have a role
and responsibility to mitigate the effects of these “isms” and to advocate, not
only for access to opportunities and resources, but also for the elimination of all
“isms.”

Principle 6: Practitioners apply the strengths/wellness approach to all cultures.

Principle 7: PSR practitioners show respect towards others by accepting cultural
preferences for processes and outcomes of rehabilitation and recovery.

Principle 8: PSR practitioners seek solutions to any problem within individuals,
their families (as relevant), and their cultures.

Principle 9: PSR practitioners provide interventions that are culturally acceptable
to the person receiving services.

Principle 10: PSR practitioners actively promote positive inter-group relations
within and outside of PSR programs and into the larger community.


United States Psychiatric Rehabilitation Association
PRINCIPLES OF MULTICULTURAL
PSYCHIATRIC REHABILITATION SERVICES

USPRA recognizes the striking disparities in mental health care found for racial
and ethnic minorities in the USA, and endorses these ten principles as the
foundation for providing effective multicultural psychiatric rehabilitation (PSR)
services.

Principle 1: PSR practitioners recognize that culture is central, not peripheral, to
recovery, as culture is the context that shapes and defines all human activity.

Every individual has a worldview and an ethnicity, as well as a culture. Culture
includes, for example, gender, sexual orientation, level of ability/disability, age,
religion/spirituality and socioeconomic status. Worldview refers to the essential
truths and assumptions on which interactions with others and reactions to events
are based. Worldview determines a person’s perceptions and understanding of
his or her relation to spirituality, humans, nature and the universe.  Culture is a
predominant force within worldview, shaping behaviors, values, and institutions.
A culturally sensitive PSR practitioner understands and appreciates that a person’
s strengths can be rooted in each person’s culture, and that differences between
people are to be appreciated as sources of enrichment that can expand the
options available to solve problems. PSR practitioners respect the unique,
culturally-defined needs of all individuals, and believe that diversity within
cultures is as important as diversity between cultures. PSR practitioners also
recognize that each individual is unique and has retained varied aspects of the
beliefs, traditions, and values of his or her culture(s) of origin, although an
individual may or may not accept those beliefs, traditions, and values. In addition,
any individual may have assimilated or acculturated to the dominant culture to a
greater or lesser degree. Factors related to a person’s country of origin and
immigration, and that of his or her family, impact understanding and acceptance
of the dominant culture, whether that immigration or migration was recent or
distant.

Principle 2: PSR practitioners study, understand, acknowledge, and appreciate
their own cultures as a basis for relating to the cultures of others.

The essence of multiculturalism is the study of one’s own culture and ethnicity
as the basis for understanding and identifying with those from others.
Interpersonal encounters are not “objective” or “value-free” even when these
encounters occur in a therapeutic or rehabilitation relationship. In many cultures,
encounters and experiences influence simultaneously the mind, body, and spirit,
creating both objective and subjective effects. The insights, suggestions, and
approaches offered by a PSR practitioner arise naturally from the practitioner’s
personal beliefs, values, and social positions.  PSR practitioners need to be aware
of their own worldviews, ethnicities and cultures and how these affect their
approaches to providing rehabilitation and recovery-oriented services. PSR
practitioners may know intellectually about the importance of preventing their
own biases from interfering with their ability to work with people in recovery.
However, PSR practitioners also need to appreciate their own culture as a basis
for forming partnerships with people in recovery. PSR practitioners also accept
that their own identities are complex and contain aspects of cultures with which
they have interacted.  

Principle 3:  PSR practitioners engage in the development of ongoing cultural
competency, in order to increase their awareness and knowledge, and to develop
the skills necessary for appropriate, effective cross-cultural interventions.  

PSR practitioners need to be committed to learning about problems and issues
that adversely and disproportionately affect the various cultural groups with
whom they work. They must recognize that every human encounter is a cross-
cultural encounter, as no two individuals have identical experiences and
backgrounds. Cultural competency training provides more than information about
individual cultures; it provides ongoing opportunities for personal exploration and
developing self-awareness. In addition, cultural competency training goes beyond
a focus on providing services to individuals, but considers cultural competence
within supervision, at the program and organizational levels, and throughout the
larger service system.

Principle 4:  PSR practitioners recognize that thought patterns and behaviors are
influenced by a person’s worldview, ethnicity and culture of which there are
many. Each worldview is valid and influences how people perceive and define
problems, perceive and judge the nature of help given, and develop or support
alternative solutions to identified problems.

Individuals who use PSR services are recognized as the drivers of the
rehabilitation process, and choose their own goals. Psychiatric rehabilitation
assessments examine strengths and needs relative to achievement of those
person-centered goals. PSR practitioners routinely include an exploration of an
individual’s worldview as part of the process of psychiatric rehabilitation,
recognizing that this worldview will influence the selection of personal goals and
the commitment to achieving them.  Any person from a non-mainstream
cultural/ethnic group has to be bicultural to succeed in the mainstream culture,
and PSR practitioners recognize that this bicultural stance, along with demands
to acculturate, creates its own set of mental health issues and identify conflicts.
People’s relationships to their reference group, along with their personal
satisfaction, goals, and comfort need to be considered when they are making
choices influenced by cultural identity, whether that identify be mono- or multi-
cultural.

Principle 5:  PSR practitioners recognize that discrimination and oppression exist
within society; these take many forms, and are often based on perceived
differences in color, physical characteristics, language, ethnicity, gender, sexual
orientation, class, disability, age, and/or religion.  PSR practitioners have a role
and responsibility to mitigate the effects of discrimination associated with these
barriers and to advocate, not only for access to opportunities and resources, but
also for the elimination of all barriers that promote prejudice and discrimination.

Stigma, rejection, and discrimination must be addressed as rights violations, as
well as barriers to the attainment of health and full participation in society and
community. Every defined population group and every individual has unique,
culturally defined needs and strengths. PSR practitioners understand that people
who use psychiatric rehabilitation services are usually best served by persons
who are part of or are aware and knowledgeable of that culture, while
recognizing that membership in a particular cultural group does not, in itself,
create competence as a practitioner.  In order to ensure the inclusion of all, PSR
practitioners need to actively engage in their programs people from diverse
backgrounds that reflect the demographics of the community served.  In
addition, it is a moral and ethical obligation of PSR practitioners to combat
discrimination, to advocate for inclusiveness, and to remove barriers to service
use.

Principle 6: Practitioners apply the strengths/wellness approach to all cultures.

Culturally competent PSR practitioners understand and appreciate that
indiviudals’ strengths are often based in their cultures, and that each culture has
its own values for defining wellness. For many people, culture can give warmth,
security, and a sense of belonging and identity, although this may not be a
universal experience. PSR practitioners seek understanding of the positive and
healthy contributions provided by a person’s culture(s). PSR practitioners
function with the awareness that people’s dignity is not guaranteed unless the
dignity of their culture and people are preserved.  

Principle 7:  PSR practitioners show respect towards others by accepting cultural
preferences that value process or product, as well as harmony or achievement.
They demonstrate that respect by appreciating cultural preferences that value
relationships and interdependence, in addition to individuality and independence.

Psychiatric rehabilitation has its origins in a Western humanistic worldview,
based predominantly on American and British culture. Most mental health service
systems in the United States place a great deal of emphasis on outcomes,
especially achievement of independence and success in role functioning, such as
competitive employment. PSR practitioners recognize that people who use
psychiatric rehabilitation services will have a variety of definitions of what
constitutes success, satisfaction, and recovery. Rather than relying on a single,
standardized set of procedures and outcomes, PSR practitioners help create
processes relevant to the individuals seeking services, and focuses on goals and
outcomes that have meaning for those individuals, their families (as relevant), and
their culture(s).

Principle 8:  PSR practitioners accept that solutions to any problem are to be
sought within individuals, their family (as relevant), and their cultures. The
person using PSR services and his/her family are sources of expanding the
practitioner’s knowledge about that culture, how to interpret behaviors, and how
to integrate these cultural perspectives into a rehabilitation/recovery plan.  
Alternatives identified by service providers are offered as supplementary or
educational, rather than compulsory.

Natural systems (e.g., family, community, church, healers) are the primary
mechanisms of support for many individuals and populations. Individuals are
served in various ways and to varying degrees by their natural system. To the
extent desired by individuals, and accepted by their culture(s), these natural
systems need to be active ingredients in people’s rehabilitation and recovery.  
When desired by the person receiving PSR services, practitioners start with the
person’s “family” as the primary and preferred point of interventions—with
“family” being defined by that person’s culture (i.e., nuclear, extended, and/or
fictive [chosen]).

Principle 9:  PSR practitioners provide interventions that are culturally syntonic,
and accommodate culturally determined strengths, needs, beliefs, values,
traditions, and behaviors.  

Racial, ethnic, and cultural factors play major roles in the expression of distress,
help-seeking behaviors, and ways of understanding problems and psychiatric
disabilities. PSR programs and practitioners should strive to conduct all
rehabilitation activities in the preferred communication style and language of
consumers, their family members, and/or significant others. Treatment and
rehabilitation modalities often need to be modified in order to be compatible with
other factors, for example: family/group patterns and structures; communication,
cognitive, behavioral, and learning styles; identity development; perceptions of
illness; and help-seeking behaviors. Informed consent and individual choice also
may require involvement of family members and significant others.

Principle 10:  PSR practitioners are responsible for actively promoting positive
inter-group relations, particularly between the people who attend their programs
and within the larger community.

An important principle of psychiatric rehabilitation is that of integration into the
community. This principle applies not only to assisting individuals to become
integrated into their communities of choice, but also to the integration of
psychiatric rehabilitation programs into the surrounding communities.
Involvement of persons who use PSR services, their families, significant others,
and representatives from all communities served is needed to foster community
integration and maximize access to services. Involvement in the program should
be encouraged from community members, especially elders, leaders, and
representatives of the diverse groups within the larger social context, while
recognizing that one may need to reach far in order to get the needed expertise.  
Similarly, PSR practitioners should generate mechanisms for their programs to
receive feedback and give back to the communities that support them.